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Frequently Asked Questions

Fashion never stops and neither do we. Have a question we can help with? Here’s how to reach out directly. Customer Care Email Please contact our customer care agents any time at support@chadrobe.com Available Monday-Friday

We offer a wide range of apparel, including T-shirts, polo shirts, hoodies, sweatshirts, jackets, pants, skirts, dresses, sportswear and more, with our men's, women's, kids', plus size categories. We cater to different styles, sizes and preferences. Chadrobe Store
Yes, we strive to offer a comprehensive size range for our clothing items. Our inventory includes various sizes, from small to plus sizes, ensuring a suitable fit for different body types.
Placing an order is simple. Browse our website, select the desired items, choose the quantity and size, and add them to your shopping cart. Once you're ready, proceed to the checkout page to enter your shipping and payment details.
We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options. Choose the one that suits you best during the checkout process.
We offer different shipping methods, which include standard shipping, expedited shipping, and international shipping. The available options may vary depending on your location. Shipping costs and estimated delivery times will be provided during the checkout process.
Yes, we offer international shipping to many countries worldwide. However, please note that shipping fees and delivery times may vary depending on the destination. During checkout, you can enter your address to see if international shipping is available for your location.
All orders are processed, verified, and shipped within 2-3 business days. Once your order has been shipped, the estimated time of arrival depends on the shipping method selected at checkout. BLACK FRIDAY / CYBER MONDAY / HOLIDAYS: All orders are processed, verified, and shipped within 3-6 business days.
Absolutely, we understand these things can happen. Simply ensure the item is in its original condition with all tags attached and no signs of obvious wear. Unfortunately we cannot return sale items or do direct exchanges. However, check on our returns policy in full here or email us at support@chadrobe.com
If you have any questions, concerns, or need assistance, you can reach our customer support team by click the Live Chat button on our website. There, you'll find customer support team to get in touch with us 7/24. Please note that these FAQs are general and may not reflect the exact details or policies of the actual www.chadrobe.com website.
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